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Booking Terms & Conditions

Please read & agree to these when making a booking with us

Terms of Use

Fubuki provides services to you subject to the following Terms of Use (TOU), which may be amended by us from time to time with no notice to you. When using any Fubuki service you are also subject to any rules or guidelines which may be posted, or emailed from time to time. All such rules or guidelines are hereby incorporated by reference into the Terms of Use. Your continued use of Fubuki constitutes an affirmative, acknowledgment and agreement by you that you accept and agree to abide and be bound by these Terms of Use and any amendments. This agreement will be governed by and construed in accordance with the laws of Japan. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Japan. If any provision of this agreement is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the agreement which will continue in full force and effect.

Accuracy of Information
All material on Fubuki is provided in good faith. It is derived from sources believed to be accurate and current as at the date of publication. Your use of Fubuki is at your sole risk. Access to Fubuki is provided on an ‘as available’ basis. Neither Fubuki its related bodies corporate nor its or their directors or employees make any representation or warranty that (i) any material on Fubuki will be reliable, accurate or complete (nor do they accept any responsibility arising in any way for errors in, or omissions from that material); or (ii) your access to Fubuki will be uninterrupted, timely or secure. Fubuki will not be liable for loss resulting from any action or decision by you in reliance on the information on Fubuki, nor any interruption, delay in operation or transmission, virus, communications failure, Internet access difficulties, or malfunction in equipment or software.

Product Descriptions
Fubuki and its affiliates attempt to be as accurate as possible. However, Fubuki does not warrant that product descriptions are accurate, complete, reliable, current, or error-free. If a product offered by Fubuki itself is not as described, your sole remedy is to return it in unused condition.

Limitation of Liability
The Trade Practices Act and similar state and territory Legislation in Japan may confer rights and remedies on you in relation to the provision by Fubuki of goods or services on the web site which cannot be excluded, restricted or modified (“Non-excludable Rights”). Fubuki does not exclude any Non-excludable Rights but does exclude all other conditions and warranties implied by custom, law or statute.
Except as provided for by the Non-excludable Rights: a) all Content is provided “as is” and without warranties of any kind, either express or implied, b) Fubuki and its suppliers expressly disclaim all warranties of any kind, including but not limited to implied warranties of merchantability and fitness for a particular purpose, c) Fubuki does not warrant that the functions contained in any Content or any Communications Facility or your access to the web site will be uninterrupted or error-free, that any defects will be corrected or that the web site or the server which stores and transmits Content to you are free of viruses or any other harmful components, d) Fubuki does not warrant or make any representation regarding your access to, or the results of your access to, the web site (including any related or linked web sites) or any Content in terms of correctness, accuracy, timeliness, completeness, reliability or otherwise, and e) you (and not Fubuki) assume the entire cost of any necessary verification, maintenance, repair and/or correction of any relevant Content.
Under no circumstances (including but not limited to any act or omission on the part of Fubuki) will Fubuki or its affiliates be liable for any indirect, incidental, special and/or consequential damages or loss of profits whatsoever which result from any use or access of, or any inability to use or access, the web site or any Content. You expressly acknowledge and agree that Fubuki does not exert control over users of the web site (including individuals referred to on the web site as guests and experts) and is not liable either for their opinions or their behaviour, including any information and/or advice and any defamatory statements or offensive conduct.
To the fullest extent permitted by law, Fubuki‘s liability for breach of any implied warranty or condition which cannot be excluded is limited at the option of Fubuki to the following:
in the case of services supplied or offered by Fubuki, (a) the supply of the services again, or (b) the payment of the cost of having services supplied again; and in the case of goods supplied or offered by Fubuki, (c) the replacement of the goods or the supply of equivalent goods, (d) the repair of such goods, (e) the payment of the cost of replacing the goods or acquiring equivalent goods, or (f) the payment of the cost of having the goods repaired.

Applicable law
These conditions and all other specific and additional terms which govern your use of and access to Fubuki will be governed by and construed in accordance with the laws of Japan.

The material provided on Fubuki is copyright protected. You may use this material for your own personal reference only. Except for the temporary copy held in the computer’s cache and a single permanent copy for your personal reference, the material may not otherwise be used, copied, reproduced, published, stored in a retrieval system, altered or transmitted in any form or by any means in whole or part (except where such use constitutes fair dealing under the Copyright Act) without the prior written approval of Fubuki or the appropriate supplier or licensor of Fubuki.
You may not use any part of the material on Fubuki to establish, maintain or provide, or assist in establishing, maintaining or providing your own publications, Internet site or other means of distribution.
All software used on this web site is the property of Fubuki or its software suppliers and is protected by Japanese and international copyright laws.

The Fubuki logo and the logos of the Fubuki products are registered trademarks of Fubuki or its related companies. Other trademarks may be displayed on Fubuki from time to time. These may belong to third parties. Nothing displayed on Fubuki should be construed as granting any licence or right of use of any logo or trademark displayed on a web site, without the express written permission of the relevant owner.

Your Account, Membership and/or Registration
In consideration of your use of the web site, you agree to: provide true, accurate, current and complete information about yourself as prompted by the web site’s registration form (such information being the “Registration Data”); and maintain and promptly update the Registration Data to keep it true, accurate, current and complete.
In particular to register, you must provide your real name and email address. If you provide any information that is untrue, inaccurate, not current or incomplete, or Fubuki has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Fubuki has the right to suspend or terminate your account and refuse any and all current or future use of the web site (or any portion thereof).
If you use this web site, you are responsible for maintaining the confidentiality of your Registration Data and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

Electronic Communications and Your Conduct
When you visit Fubuki or send email to us, you are communicating with us electronically. You also consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this web site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
The Fubuki may contain communication facilities which provide for feedback by users to Fubuki and other electronic messaging and notice services (“Communication Facilities”).
It is a condition of your use of any Communication Facility and your access to Fubuki that you do not do any of the following:
• restrict or inhibit any other user from using or enjoying any Communication Facility;
• post or transmit any unlawful, threatening, abusive, defamatory, obscene, vulgar, pornographic, profane or indecent information or material of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any applicable law;
• post or transmit any material of any kind which violates or infringes upon the rights of any other person, including material which is an invasion of any privacy or publicity rights or which is protected by copyright, trademark or any other proprietary right or derivative works with respect thereto, without first obtaining permission from the owner or relevant right holder;
• post or transmit any material of any kind which contains a virus or other harmful component;
• post, transmit or in any way exploit any material of any kind for commercial purposes or which contains any promotional material or advertising;
• delete any author attributions, legal notices or proprietary designations or labels in any file that is uploaded; or
• download any file posted by any other user of a Communication Facility if you know, or reasonably ought to know, that the file cannot legally be distributed in such manner.
Fubuki may from time to time monitor or review the contents of its Communication Facilities. While Fubuki reserves its right to edit, refuse to post or to remove any information and/or materials (in whole or in part) that in Fubuki’s sole discretion is in any way objectionable or in violation of any applicable law or the Terms of Use, Fubuki has no obligation whatsoever to monitor any Communication Facility or to edit, delete or refuse to post such contents, nor is Fubuki responsible for any contents in any Communication Facilities (including any information, comments and/or advice of any individual referred to as guest or expert whose statements on the web site are solely their own). You expressly acknowledge and agree that the Communication Facilities provide a means of public and not private communications.
Fubuki reserves the right to cooperate fully with any law enforcement authority in any jurisdiction in respect of any lawful direction or request to disclose the identity or other information in respect of anyone posting any materials which violate any applicable or relevant law.

User Licence To Fubuki
By placing any information or other material on the web site (including posting messages, uploading files, inputting data or engaging in any other form of communication), you grant to Fubuki a perpetual, royalty-free, non-exclusive, irrevocable, unrestricted, worldwide licence to do the following in respect of the information or material:
1. use, copy, sublicense, redistribute, adapt, transmit, publish and/or broadcast, publicly perform or display, and
2. sublicense to any third parties the unrestricted right to exercise any of the foregoing rights granted.
The foregoing grant includes the right to exploit all proprietary rights in any such information or other material, including but not limited to rights under copyright, trademark, service mark or patent laws under any jurisdiction worldwide. You expressly waive in favour of Fubuki and any other party authorised by Fubuki all moral rights and any similar rights in any jurisdiction which you may have or hereafter acquire in respect of any relevant communication or other material. At the request and expense of Fubuki, you will execute and deliver to Fubuki such instruments and take such other actions as may be required to carry out this grant of licence and waiver.

Booking Terms and Conditions

1) Bookings
a. All bookings will be managed by the online reservation system.
b. A booking is not confirmed until the deposit is paid in full and confirmation of payment is received by the owners.
c. Excepting any errors, all booking details are as stated on the booking confirmation.
d. Bookings may be amended after confirmation by either the owners or the client, subject to availability.
e. Booking of ancillary items are at the discretion of the owners.
f. The owners reserve the right to decline or accept any person at any time.

2) Payment Terms
a. All prices are in Japanese Yen.
b. Payment is by telegraphic / online transfer. Clients paying by Telegraphic Transfer are responsible for all associated bank charges.
c. Payment of a 20% deposit is required before booking confirmation.
f. Payment in full is required no later than 60 days prior to check in or the booking may be cancelled.
e. If the confirmation date is less than 60 days before check in, the booking must be paid in full prior to confirmation and it is not refundable.
f. Splitting of payment between multiple accounts will not be accepted.
g. All offers, prices, terms and conditions are subject to change or withdrawal without notice, prior to a confirmation being issued.

3) Booking Cancellation and Refunds
a. After payment of the deposit has been received, a 7 day cooling off period is applicable. If the booking is cancelled within this period, an administration charge of 10,000 yen will be charged.
b. After the 7 day cooling off period, the deposit is NOT refundable.
c. Payment in FULL is required if the booking is cancelled less than 60 days prior to check in.
d. The owners reserve the right to cancel bookings in exceptional circumstances. In this case a full refund of the money already paid for the property is applicable.
e. The owners reserve the right to change or upgrade a client’s accommodation to a comparable type in exceptional circumstances.

4) Cancellation of Ancillary Items
a. Any cancellations will require full reimbursement of all costs incurred to the owners. An administration fee of 2000 yen will apply.
b. Cancellation of ancillary items within 14 days of the booking commencement may require payment in full.
c. No refunds will apply to any accommodation, lift tickets or any other ancillary items not fully used.

5) Damage to the Property
a. Outside of normal wear and tear, the client is responsible for any loss or damage to the property.
b. Valid credit card information must be held as a security deposit.
c. The client authorizes the owners to recover any costs associated with damage or loss to the property using this credit card.

6) Check in/Out
a. Check out is before 10am. Check in is after 3pm.
b. At the discretion of the owners, if property is being cleaned after 2pm, clients may occupy the property whilst it is being cleaned.

7) Cleaning / Laundry
a. The property will be cleaned and linen changed on a weekly basis.
b. At check out, the property is to be tidy and all cutlery, crockery, kitchenware to be washed. Otherwise an additional cleaning fee of 10,000 yen may apply.

8) Travel Itinerary
a. Clients must provide relevant flight and itinerary information no later than 10 days prior to arrival, otherwise transfer arrangements may be affected.

9) Non-Smoking and Poor Behavior
a. All areas of the property are NON SMOKING. Clients and guests may only smoke on the balconies provided.
b. The owners reserve the right to remove anyone not complying with this policy. This may incur an additional cleaning charge to remove any odor.
c. Any client or guest behaving in an unacceptable way, may, at the discretion of the owners, be removed from the property without any refund for any days remaining.

10) Pets
a. No pets are allowed on or in the property at ANY time.

11) Travel Insurance
a. All guests are STRONGLY advised to have valid travel insurance.
b. The owners are not responsible for booking travel insurance.

12) Liability
a. The owners and their representatives are not under ANY circumstances, however caused, liable for any loss, damage, injury, sickness, death, consequential loss or any third party loss of any kind to the client or guests associated with any stay on the property. This also applies to any tour or other service provided by the owners.
b. The client acknowledges that any person occupying any areas outside of any bedrooms, including any loft or lounge areas, does so as guests of the client and at the occupants own risk.
c. The owners are not liable for any costs or accidents associated with travel plans to or from the property in any transport.
d. Clients and guests accept all responsibility for any risks associated with their travel arrangements regardless of weather or any other unforeseen circumstances.
e. The owners are not responsible for any theft or loss incurred during the clients booking.
f. All clients and guests regardless of how the booking was made are under the jurisdiction of Japanese law.

13) Additional Guests
a. Each property has a set capacity. Any extra guests booked may incur a charge of 4,500 yen per person, per night.

14) Transportation and additional services
a. The owners are not responsible for guests transport arrangements to the property.

15) Snow Conditions
a. The owners accept no responsibility for any data or information provided about snow conditions.
b. No booking may be cancelled due to the weather or snow conditions not meeting the client’s expectations.
You accept these terms and conditions in full, either online and or when you pay your deposit.

Third party links and advertising
Hyperlinks and pointers to web sites operated by third parties will appear on Fubuki from time to time. These web sites do not form part of Fubuki and are not under the control of Fubuki or its related bodies corporate and neither Fubuki nor its related companies have any responsibility for the contents of any such hyperlink or linked web site. If you link to any such web sites you leave Fubuki and do so entirely at your own risk.
Fubuki displays third party advertisements, which may or may not contain hyperlinks or referral buttons to web sites operated by third parties. The display of such advertising does not in any way imply a recommendation or endorsement by Fubuki or its related companies of the relevant advertiser, its products or services or any such linked web site.
If you contact a third party using functionality provided on Fubuki, including via email, Fubuki accepts no responsibility for any actions taken by that third party in response to your communication or for any transactions entered into between you and the relevant third party.

Errors And Omissions
Fubuki endeavours to maintain the accuracy of product images, product descriptions, stock availability and prices, we do however reserve the right to cancel an order and/or reverse a payment if an order has been placed based on erroneous information